Changing your email, updating payment details, or closing your account entirely — here's how each of those is handled today.
Account credential changes are handled on app.alkartis.com, where your account lives — not on this marketing site. If you run into trouble making a change there, reach out through Contact and the team can help directly.
Changes to billing details or moving between plan tiers are handled directly with the ALKARTIS team — see Upgrading or Changing Your Plan for how that works.
You can ask ALKARTIS to delete any personal information held about you, including closing your account entirely, by emailing hello@alkartis.com directly — this is the same channel described in the Privacy Policy's "Your rights" section.
Per the Privacy Policy, ALKARTIS retains contact information only as long as needed to maintain your account or respond to an inquiry, unless you ask for it to be deleted sooner — deletion requests are honored rather than data being kept indefinitely by default.
Cancelling a paid plan and deleting your account are related but separate — mention both explicitly when you reach out through Contact so nothing is missed.
Reach out through Contact or email hello@alkartis.com directly and the team will confirm once it's handled.
Yes — the same "access, correct, or delete" rights in the Privacy Policy cover corrections, not just deletion.